About Frederik Goossens

• Global Design Lead at HSBC, Conversational Banking (Hong Kong) • Managing a team of UX, UI, VUI designers • University of Cambridge: Executive MBA ’20 - ‘22 • Member of Cambridge Union Society • Startup weekend mentor and former winner • UK Digital Awards: Judge • Only work for Global Fortune 500 companies: - HSBC (full-time, HK) - British Telecommunications (full-time, UK) - Manulife (full-time, HK) - ArcelorMittal (consultant, BE) - Anbang Insurance (consultant, BE) - Westpac (consultant, AU). • No time for bullshit.

Editor of Multimodal UX

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